Title: Order Management Representative
Location: Omaha, NE
Hybrid: Tues-Thurs in office 

Compana Pet Brands is a global leader in pet care and nutrition dedicated to enriching the lives of pets and their families today and for generations to come.

We are actively seeking an Order Management Representative to join our growing organization and help us Nurture What You Love!

This role’s primary responsibility will be to serve as a critical link between our key customers, co-packers and distribution locations. The primary responsibility is to ensure seamless communication and coordination between all parties to fulfill customer orders accurately and efficiently.

As our Order Management Representative, you'll make an impact by:

• Receiving and processing orders via Electronic Data Interchange (EDI), as well as manual order entry
• Monitoring customer scheduling of trucks and informing distribution accordingly to prevent overloading.
• Coordinating the logistics of truckloads ensuring that shipment schedules align with warehouse capacity.
• Acting as the main point of contact between customers and warehousing, ensuring clear and timely communication.
• Communicating orders/deliveries promptly to warehousing, ensuring all details are accurate and complete.
• Addressing and resolving any issues or discrepancies in orders or deliveries in collaboration with customers and warehousing.
• Coordinating with the Regulatory Department on securing proper paperwork and certificates.

What you need to succeed:

• High school diploma. Bachelor’s degree in Supply Chain Management, Business Administration, or a related field preferred.
• Up to 2 years of relevant experience (internships, co-op, or coursework related are also considered). Experience in a manufacturing or Consumer Packaged Goods (CPG) environment preferred.
• Proficiency in Excel. ERP experience preferred. 
• Excellent verbal and written communication skills, with the ability to interact effectively with both internal and external partners.
• Strong attention to detail, with the ability to manage multiple tasks and prioritize effectively.
• To better ensure the operational performance and safety of the business and the individual, the ability to understand and follow written and verbal instructions in English is required.

What we have for you:

• A growing team making a difference in the lives of pets and pet families.
• Great work/life balance with PTO, paid holidays and more!
• Medical, dental, vision and an employee assistance program to support your well-being.
• 401k with company match.
• Casual work environment with a focus on teamwork.
• Paid parental leave.
• Opportunity to enroll in voluntary pet insurance and access to free 24/7 veterinary tele help line.

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To learn more about us:
https://companapetbrands.com/careers

Disclaimer:
This description is representative only and is not exhaustive of the tasks this position may be required to perform.